FAQs

  • Booking is easy! Browse our inventory, select your favorite rentals, choose your event date, and submit your inquiry. We'll confirm availability, send over your booking details, and help finalize everything for your event.

  • We recommend booking as early as possible, especially for weekends, holidays, and peak party season. Popular inflatables can book out weeks in advance.

  • Yes! Our team handles delivery, professional setup, and pickup, so you can focus on enjoying your event. We'll make sure everything is safely installed before your party begins.

  • We proudly serve Chicago and surrounding suburbs. If you're unsure whether we deliver to your location, simply reach out with your event address and we'll be happy to check.

  • We can safely install on:

    • Grass

    • Concrete

    • Asphalt

    • Indoor venues

    We'll recommend the safest setup method based on your event location.

  • Each inflatable has different space requirements. We recommend allowing a few extra feet around the unit for safe setup and operation. If you're unsure, send us a photo or your measurements and we'll help determine the perfect fit.

  • Yes. Most inflatables require a standard electrical outlet within approximately 100 feet of the setup area. Hosting at a park or location without power? We can discuss generator options.

  • Safety always comes first. If severe weather is expected, we'll work with you to reschedule whenever possible. We monitor weather conditions closely and will communicate with you leading up to your event.

  • Absolutely. Every inflatable is thoroughly cleaned, sanitized, and inspected before and after every rental so it arrives clean, safe, and party-ready.

  • Yes. An adult must supervise children using the inflatable at all times to ensure everyone stays safe and follows the safety guidelines.

  • Some of our inflatables are suitable for adults, while others are designed specifically for children. If you're planning an adult event, let us know and we'll recommend the best options.

  • Absolutely! We offer a variety of party rentals to help complete your celebration. You can mix and match items to create the perfect party package.

  • Yes. A deposit is required to reserve your rental and secure your event date. The remaining balance is due before or on your scheduled event according to your booking agreement.

  • Of course! If your event details change, contact us as soon as possible. We'll do our best to accommodate updates based on availability.

  • We understand that plans can change. Contact us as soon as possible, and we'll review the available cancellation or rescheduling options based on your reservation.

  • We're always happy to help! Reach out to our team and we'll answer any questions to make planning your event as easy and stress-free as possible.